Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 26, 2024 - 23:30 PDT
Update
We will be undergoing scheduled maintenance during this time.
Posted Jun 04, 2024 - 18:58 PDT
Update
We will be undergoing scheduled maintenance during this time.
Posted Jun 04, 2024 - 06:24 PDT
Scheduled
We are writing to inform you about a scheduled maintenance aimed at upscaling our infrastructure as part of our ongoing efforts to enhance the performance and reliability of our services. During this maintenance window, we will be making significant upgrades to our backend infrastructure.
Impact on Services: To implement these upgrades, we will need to perform system reboots. Consequently, our services will be unavailable for the duration of the maintenance window. We understand that this may cause some inconvenience and appreciate your patience and understanding as we work to improve our services.
If you have any questions or concerns regarding this maintenance, please do not hesitate to reach out to our technical support team. Thank you for your cooperation and continued support.
Posted Jun 04, 2024 - 06:18 PDT
This scheduled maintenance affected: API (example), Management Portal (example), Web-Components (Punchh-API, Dashboard, Superadmin, Auth API, Mobile Login), Background Workers (Default Workers, Export Worker, Campaign Workers), and Infrastructure Components (RDS, Elastic Kubernetes Service, Elasticache, ElasticSearch Service, Managed Kafka Service, DocumentDB).