Infrastructure Maintenance: Tableau (BI system) Upgrade & Security Enhancements

Scheduled Maintenance Report for Punchh US-West

Completed

The scheduled maintenance has been completed.

Posted Jan 13, 2026 - 01:00 PST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jan 12, 2026 - 23:00 PST

Scheduled

We are performing a scheduled upgrade and implementing security improvements on our Tableau (BI system). This activity is part of our ongoing commitment to enhance the reliability, performance, and security of our systems.

Customer Impact:

During the maintenance window, you may experience the following: •All reports will be temporarily unavailable on the Dashboard. •This is due to backend system upgrades and the application of critical security enhancements •All other functionalities of the platform will remain fully operational during the maintenance.

We appreciate your cooperation and understanding as we continue to enhance our services. If you have any questions or concerns, please do not hesitate to reach out to our technical support team.

Posted Jan 09, 2026 - 07:37 PST