Third-Party Notice: Cloudflare Active Incident

Incident Report for Punchh US-West

Resolved

Third-Party Notice: Cloudflare Incident - Resolved
The Cloudflare incident involving duplicated values in the X-Forwarded-For header has been fully resolved as of Apr 29, 09:30 UTC.

No direct impact on Punchh services was observed throughout this incident.
All systems are operating normally.
No action is required from your end.

We will continue to monitor our systems. Thank you for your patience.
Posted Apr 29, 2026 - 11:00 PDT

Investigating

We are aware of an active incident reported by Cloudflare involving duplicated values in the X-Forwarded-For header.
- No direct impact on Punchh services has been observed at this time.
- We are actively monitoring our systems.
- Cloudflare has identified the issue and a fix is in progress.
- Fix ETA: ~07:00 UTC Apr 29, 2026.
- Cloudflare status page: https://www.cloudflarestatus.com
- We will provide an update once Cloudflare confirms resolution.
Posted Apr 28, 2026 - 14:55 PDT
This incident affected: Partners (Cloudflare).