All Systems Operational

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Status Page for Punchh US West Region

Uptime over the past 90 days. View historical uptime.
Web-Components Operational
90 days ago
99.99 % uptime
Today
Punchh-API ? Operational
90 days ago
99.99 % uptime
Today
Dashboard Operational
90 days ago
99.99 % uptime
Today
Superadmin Operational
90 days ago
99.99 % uptime
Today
Auth API Operational
90 days ago
99.99 % uptime
Today
Mobile Login Operational
90 days ago
99.99 % uptime
Today
Background Workers Operational
90 days ago
100.0 % uptime
Today
Default Workers Operational
90 days ago
100.0 % uptime
Today
Export Worker Operational
90 days ago
100.0 % uptime
Today
Campaign Workers Operational
90 days ago
100.0 % uptime
Today
Infrastructure Components Operational
90 days ago
100.0 % uptime
Today
RDS Operational
90 days ago
100.0 % uptime
Today
Elastic Kubernetes Service Operational
90 days ago
100.0 % uptime
Today
Elasticache Operational
90 days ago
100.0 % uptime
Today
ElasticSearch Service Operational
90 days ago
100.0 % uptime
Today
Managed Kafka Service Operational
90 days ago
100.0 % uptime
Today
DocumentDB Operational
90 days ago
100.0 % uptime
Today
Web Components Operational
90 days ago
99.99 % uptime
Today
Punchh API ? Operational
90 days ago
99.99 % uptime
Today
Authentication API ? Operational
90 days ago
99.99 % uptime
Today
Management Dashboard ? Operational
90 days ago
99.99 % uptime
Today
POS API ? Operational
90 days ago
99.99 % uptime
Today
Webhook API ? Operational
90 days ago
99.99 % uptime
Today
POS DataSink API ? Operational
90 days ago
99.99 % uptime
Today
Punchh POS Control Center ? Operational
90 days ago
99.99 % uptime
Today
Background Processes Operational
90 days ago
99.97 % uptime
Today
Campaigns ? Operational
90 days ago
100.0 % uptime
Today
Data Exports ? Operational
90 days ago
99.83 % uptime
Today
Event Webhooks ? Operational
90 days ago
100.0 % uptime
Today
Segments ? Operational
90 days ago
100.0 % uptime
Today
Internal Data Sync ? Operational
90 days ago
100.0 % uptime
Today
Data Pipelines ? Operational
90 days ago
100.0 % uptime
Today
Partners Operational
90 days ago
99.98 % uptime
Today
AWS ? Operational
90 days ago
100.0 % uptime
Today
Cloudflare ? Operational
90 days ago
100.0 % uptime
Today
Databricks ? Operational
90 days ago
100.0 % uptime
Today
Cloudinary ? Operational
90 days ago
100.0 % uptime
Today
Tableau ? Operational
90 days ago
100.0 % uptime
Today
Sendgrid ? Operational
90 days ago
100.0 % uptime
Today
Mandrill ? Operational
90 days ago
99.83 % uptime
Today
Twilio ? Operational
90 days ago
100.0 % uptime
Today
Confluent Cloud ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jan 6, 2025

No incidents reported today.

Jan 5, 2025

No incidents reported.

Jan 4, 2025

No incidents reported.

Jan 3, 2025

No incidents reported.

Jan 2, 2025

No incidents reported.

Jan 1, 2025
Punchh Platform Outage
Resolved - This incident has been resolved.
Jan 1, 01:22 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 1, 01:21 PST
Identified - The issue has been identified and a fix is being implemented.
Jan 1, 01:19 PST
Investigating - We regret to inform you that our platform is currently experiencing an outage. Our technical teams are actively working to resolve the issue as quickly as possible.
Customer Impact:
• Inability to access the platform
• Disruption in service functionalities
• Potential delays in data processing and reporting

We understand the inconvenience this causes and appreciate your patience as we work to restore full service. We will provide regular updates on our progress.

Thank you for your understanding and continued support.
Jan 1, 01:12 PST
Dec 31, 2024

No incidents reported.

Dec 30, 2024

No incidents reported.

Dec 29, 2024

No incidents reported.

Dec 28, 2024

No incidents reported.

Dec 27, 2024

No incidents reported.

Dec 26, 2024

No incidents reported.

Dec 25, 2024

No incidents reported.

Dec 24, 2024

No incidents reported.

Dec 23, 2024

No incidents reported.

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